Here is a selection of challenges from the casebook of Ironhorse founder Jack Martin Leith.A state-owned rail operator in continental Europe intends to shift ticket purchasing from service counters to self-service machines, but the plan is meeting strong opposition from service counter staff.
How can this situation be resolved to everyone’s satisfaction?
How can the integration be accomplished successfully, with minimum disruption and distress?
How can this result be accomplished?
How can the threat be eradicated?
How can the oil be produced at a commercial price?
How can this connection be made?
How will the alliance’s Year 1 objectives be achieved?
How can they ensure it will be implemented effectively?